CMA Foundation · Fundamentals of Business Economics and Management · Communication, Co-ordination, Collaboration, Monitoring and Control
In the managerial control process, which step comes immediately after the manager measures actual performance?
After actual performance is measured, the manager compares it with the pre-set standards to find deviations. Only once variances are known can corrective action be decided, so comparison is the step that immediately follows measurement in the control process.
- ASetting performance standards
- BComparing actual performance with the standardsCorrect
- CTaking corrective action
- DRevising the organisational plan
Explanation
The control process runs: set standards, measure actual performance, compare it with standards, then take corrective action. Corrective action cannot be decided until deviations are identified by comparison. Setting standards comes first, not after measurement.
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