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CMA Foundation · Fundamentals of Business Economics and Management · Communication, Co-ordination, Collaboration, Monitoring and Control

Which of the following is a key requirement for monitoring to be effective in an organisation?

Effective monitoring needs timely and accurate information that reaches the right managers. Only then can they judge progress and act in time. Collecting data once a year, hiding it from responsible managers, or having no predefined progress indicators would make monitoring late, unusable or impossible to measure.

  1. ATimely and accurate information reported to the right managersCorrect
  2. BCollecting data only once at the end of the year
  3. CKeeping performance data confidential from the managers responsible
  4. DAvoiding any predefined indicators of progress

Explanation

Monitoring works only when accurate information reaches the responsible managers on time so they can act. Year-end-only data is too late, hiding data from responsible managers blocks action, and without indicators progress cannot be measured.

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