CSEET · Business Communication · Communication
Which of the following measures is LEAST likely to help overcome barriers to communication in a business organisation?
Routing every message through multiple intermediaries is least helpful. It lengthens the communication chain, causing delay, filtering and distortion, which creates barriers. Seeking feedback, using simple language and choosing a suitable medium are recognised ways of improving understanding and reducing communication barriers.
- ASeeking feedback to confirm the message was understood
- BUsing simple, clear language suited to the receiver
- CRouting every message through multiple intermediaries for approvalCorrect
- DChoosing a suitable medium for the message
Explanation
Adding intermediaries lengthens the chain and increases filtering and delay, creating a barrier instead of removing one. Feedback, simple language and a suitable medium are standard remedies.
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