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CSEET · Business Communication · Communication

Which one of the following is the most accurate reason why communication is described as a 'continuous and dynamic' process rather than a single event?

Communication is continuous and dynamic because each message and its feedback shape the following exchange, and sender and receiver keep switching roles. It is not tied to one fixed channel, only formal hierarchy, or an unchanging purpose, so it is an ongoing cycle rather than a one-off event.

  1. ABecause each message and its feedback influence the next exchange, and the roles of sender and receiver keep alternatingCorrect
  2. BBecause messages must always be sent through the same fixed channel
  3. CBecause it takes place only within the formal hierarchy of an organisation
  4. DBecause the sender's purpose must remain unchanged throughout

Explanation

In ongoing communication, feedback becomes a new message, so sender and receiver swap roles and each exchange shapes the next. The other options are wrong: channels vary, communication also occurs informally, and purposes may change as the conversation develops.

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