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CMA Foundation · Fundamentals of Business Laws and Business Communication · Writing and Drafting for Business Audiences

Which part of a business letter is placed immediately below the salutation and briefly tells the reader what the letter is about?

The subject line is the part placed below the salutation. It states the purpose of the letter in a few words so the reader understands the matter immediately. The inside address and reference line come earlier, while the enclosure note appears at the end.

  1. ASubject lineCorrect
  2. BEnclosure note
  3. CInside address
  4. DReference line

Explanation

The subject line comes just after the salutation and summarises the topic so the reader can grasp it at once. The inside address appears before the salutation, the reference line carries file numbers near the top, and the enclosure note appears at the end.

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