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CMA Foundation · Fundamentals of Business Laws and Business Communication · Writing and Drafting for Business Audiences

Which practice before sending a business email with an attached 15 MB report is the most appropriate?

The best practice is to mention the attachment in the body, verify the file and its size, and consider compression or a shared link. This ensures the recipient knows what is attached and can receive it easily, unlike sending it with no text or in confusing repeated emails.

  1. ASend it immediately, since the attachment itself explains everything
  2. BMention the attachment in the body, check the file name and size, and consider compressing or sharing a linkCorrect
  3. CRemove the body text so the recipient must open the attachment
  4. DSend it in several emails with the same subject line and no explanation

Explanation

Good etiquette means referring to the attachment in the message, verifying the correct file, and keeping size manageable by compressing or sharing a link. Leaving out the body or sending unexplained repeated mails confuses the recipient.

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