CMA Foundation · Fundamentals of Business Laws and Business Communication · Features of Effective Business Communication
Which statement correctly reflects the nature of business communication?
Business communication is a continuous process because a business must constantly exchange information to coordinate work, take decisions and deal with customers, suppliers and employees. It is not a one-time activity, not limited to government dealings, and it always requires at least a sender and a receiver.
- AIt is a continuous process, as organisations need information exchange all the timeCorrect
- BIt occurs only once, when a business is started
- CIt is needed only between the owner and the government
- DIt can happen without a sender or a receiver
Explanation
Business communication is ongoing because decisions, coordination and operations require constant exchange of information. It is not a one-time event and involves many parties, not only the government. At least a sender and a receiver are needed for communication.
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