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CMA Foundation · Fundamentals of Business Laws and Business Communication · Features of Effective Business Communication

Which step is most directly aimed at overcoming semantic barriers in business communication?

Using simple, precise words that match the receiver's level of understanding best reduces semantic barriers. Such barriers come from words being misread, so clear language removes the confusion. Adding reporting levels, relying only on writing, or avoiding feedback would not fix meaning problems and may worsen them.

  1. AUsing simple, precise words suited to the receiver's understandingCorrect
  2. BAdding more levels to the reporting chain
  3. CSending messages only in written form
  4. DAvoiding any feedback to save time

Explanation

Semantic barriers arise from words being misunderstood, so choosing clear, simple language that fits the receiver helps. Extra levels increase distortion, written-only messages do not fix meaning issues, and avoiding feedback prevents detection of misunderstanding.

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