CMA Foundation · Fundamentals of Business Laws and Business Communication · Barriers to Business Communication
Which step is most effective in reducing semantic barriers in a written business message?
The most effective step is to choose simple, precise words suited to the receiver's understanding. Semantic barriers arise when words are read differently, so clear familiar language reduces that risk. Long sentences, difficult vocabulary and avoiding feedback would all increase the chance of misunderstanding.
- AUsing longer sentences to cover every detail
- BUsing difficult words to sound professional
- CChoosing simple, precise words suited to the receiver's understandingCorrect
- DAvoiding any request for feedback
Explanation
Semantic barriers arise from words that the receiver interprets differently. Simple and precise words matched to the receiver's knowledge reduce this risk. Long sentences and difficult words increase confusion, and avoiding feedback prevents correction of misunderstanding.
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