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ACCA Applied Knowledge · Business and Technology · Communicating in business

A company allows staff in different countries to hold live meetings using video conferencing instead of travelling. Which of the following is a recognised DISADVANTAGE of this approach?

A recognised disadvantage is that non-verbal cues are harder to read and technical problems can disrupt the meeting. Video conferencing actually cuts travel cost and time and usually allows document sharing, so those statements are not disadvantages.

  1. AIt increases travel costs and time spent away from the office
  2. BNon-verbal cues may be harder to read and technical failures can disrupt the meetingCorrect
  3. CIt prevents documents from being shared during the meeting

Explanation

Video conferencing reduces travel costs and time, so the first option is an advantage, not a disadvantage. Screen sharing normally allows documents to be shared, so the third option is wrong. The real drawbacks are reduced richness of body language and dependence on reliable technology.

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