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CMA Foundation · Fundamentals of Business Laws and Business Communication · Writing and Drafting for Business Audiences

A company sends the same printed letter announcing a new branch opening to all its customers. This kind of letter is called a:

It is a circular letter. A circular conveys an identical message, such as a new branch opening, to many recipients at once. Enquiry, quotation and status letters are directed to specific individual parties for particular purposes rather than a general announcement to all customers.

  1. ACircular letterCorrect
  2. BLetter of enquiry
  3. CQuotation letter
  4. DStatus enquiry

Explanation

A circular letter carries the same message to many recipients, typically for announcements such as new branches, change of address or new products. Enquiry, quotation and status letters are addressed to specific parties for particular purposes.

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