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CMA Foundation · Fundamentals of Business Economics and Management · Communication, Co-ordination, Collaboration, Monitoring and Control

A company wants to encourage collaboration among employees working in different cities. Which measure is most suitable?

Introducing a shared online workspace with team-based goals and recognition is most suitable. It lets staff in different cities exchange information easily and rewards joint achievement. Individual-only rewards, restricted communication channels and fewer interactions would discourage people from working together.

  1. ARewarding only individual sales targets with no team element
  2. BRestricting communication to the formal chain of command
  3. CIntroducing a shared online workspace with team-based goals and recognitionCorrect
  4. DReducing the frequency of all meetings and reports

Explanation

A shared workspace lets distant staff exchange information easily, and team-based goals and recognition motivate joint effort. Purely individual rewards, strict chain-of-command communication and fewer interactions all discourage collaboration.

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