ACCA Applied Knowledge · Business and Technology · Communicating in business
A finance assistant needs to send a brief, informal note to colleagues in the same office announcing that a team meeting has moved to a different room. Which form of business document is MOST appropriate?
A short memo or email is most appropriate because the message is brief, routine and internal. A formal report would be excessive for a room change, and a postal letter is intended for external parties and is slower than needed.
- AA formal report with an executive summary and appendices
- BA short memo or emailCorrect
- CA formal business letter sent by post
Explanation
Memos and emails are suited to short, routine internal messages. A formal report is too detailed and lengthy for a simple room change. A postal letter is normally used for external communication and would be slow and unnecessarily formal.
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