CMA Foundation · Fundamentals of Business Laws and Business Communication · Internet-based Business Communication
A firm wants to ensure that confidential business emails, even if intercepted in transit, cannot be read by unauthorised persons. Which measure directly achieves this?
Encrypting the message content achieves this. Encryption scrambles the text into unreadable code that only a holder of the correct key can decode, so even if the email is intercepted in transit, unauthorised persons cannot read it. Priority flags, fonts and mailbox size do nothing for confidentiality.
- AEncrypting the message contentCorrect
- BIncreasing the mailbox storage limit
- CUsing a larger font and clear subject line
- DSending the message with high-priority flag
Explanation
Encryption converts the message into coded text readable only by someone holding the proper key, so interception does not reveal content. Storage limits, formatting and priority flags have no effect on confidentiality.
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