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CMA Foundation · Fundamentals of Business Economics and Management · Communication, Co-ordination, Collaboration, Monitoring and Control

A manager at Kaveri Textiles holds a weekly meeting of heads of purchase, production and marketing to share plans and resolve clashes. Which technique of co-ordination is being used?

The manager is using group meetings or committees as a co-ordination technique. Bringing heads of purchase, production and marketing together weekly lets them share plans, clarify dependencies and settle conflicts early. This face-to-face exchange of information aligns departmental actions without relying on one person's central control.

  1. AGroup meetings and committees for exchange of informationCorrect
  2. BRigid centralisation of all decisions in one person
  3. CDisciplinary action against defaulting staff
  4. DIncreasing wage rates across departments

Explanation

Regular meetings of departmental heads allow information sharing, joint discussion and resolution of conflicts, which is a recognised technique of co-ordination. Centralising all decisions or imposing discipline or pay changes is not what the manager is doing.

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