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CMA Foundation · Fundamentals of Business Economics and Management · Communication, Co-ordination, Collaboration, Monitoring and Control

A Pune auto-parts firm inspects its raw steel on arrival and rejects sub-standard lots before production starts. This is an example of which type of control?

This is feedforward control, because the check is made on inputs before production starts, aiming to prevent defects. Feedback control works after output is obtained, and concurrent control works during the operation, so neither fits inspection of incoming raw material.

  1. AFeedback control
  2. BConcurrent control
  3. CFeedforward controlCorrect
  4. DPost-action control

Explanation

Feedforward (preventive) control acts on inputs before the operation begins, anticipating problems. Inspecting raw material before production prevents defects later. Feedback control would act only after output is produced, which is the main wrong alternative here.

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