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ACCA Applied Knowledge · Business and Technology · Motivating individuals and teams

Alderfer's ERG theory differs from Maslow's hierarchy in which of the following ways?

ERG theory uses three categories of need, existence, relatedness and growth, and allows more than one to operate simultaneously. Unlike Maslow's strict upward progression, it includes frustration-regression, where blocked higher-level needs can renew the desire for lower-level needs.

  1. AIt groups needs into three categories and suggests that frustration at a higher level may cause renewed desire for a lower-level needCorrect
  2. BIt states that only one need can motivate at a time and that progression is strictly upward
  3. CIt divides factors into hygiene factors and motivators
  4. DIt states that satisfied needs become stronger motivators as they are met

Explanation

ERG theory groups needs into existence, relatedness and growth, and allows several needs to operate at once. It includes a frustration-regression element, so blocked growth may lead people to focus on relatedness. The strict-progression statement describes Maslow, and hygiene factors belong to Herzberg.

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