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CSEET · Business Communication · Communication

Choose the option that places the stages of the communication process in the correct logical order.

The correct order is idea, encoding, channel, decoding and feedback. The sender conceives an idea, converts it into a message, transmits it, the receiver interprets it, and then responds. Any order that decodes before encoding or gives feedback early is illogical.

  1. AIdea, decoding, encoding, channel, feedback
  2. BIdea, encoding, channel, decoding, feedbackCorrect
  3. CEncoding, idea, channel, feedback, decoding
  4. DChannel, idea, decoding, encoding, feedback

Explanation

The sender first forms an idea, then encodes it into words or symbols and transmits it through a channel. The receiver decodes it and finally gives feedback. The other sequences place decoding before encoding or feedback before decoding, which is impossible.

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