CSEET · Business Communication · Communication
A company secretary says, 'I told the board everything clearly, so communication has taken place, even though nobody understood the technical jargon.' Which statement about the nature of communication refutes this view?
Communication is effective only when the receiver understands the message as the sender intended. Merely sending or speaking is not enough; if jargon prevents understanding, the process has failed, because shared meaning is the essence of communication.
- ACommunication is complete once the message is sent
- BCommunication is effective only when the receiver understands the message as the sender intendedCorrect
- CCommunication requires a written record in all cases
- DCommunication is possible only between two persons
Explanation
Communication is a process whose success depends on shared meaning. Sending alone is not enough, so option A is wrong. Written form is not compulsory, and communication can occur among groups too.
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