ACCA Applied Knowledge · Business and Technology · Review and appraisal of individual performance
During an appraisal interview, Tomas disagrees with his manager's rating of his teamwork. The manager, Elena, wants the discussion to remain constructive and fair. Which action is most appropriate for Elena?
Elena should ask Tomas for his evidence, compare it with her own examples and record any remaining disagreement. This keeps the process fair and evidence-based. Imposing her view harms trust, while changing the rating just to avoid conflict undermines the credibility of the appraisal.
- AAsk Tomas for his evidence, compare it with her own examples, and record any remaining disagreement in the appraisal documentationCorrect
- BInsist that her rating stands because the manager's view must always take priority
- CChange the rating immediately to avoid conflict and keep the meeting short
Explanation
A fair interview lets the employee state their view, tests it against evidence and records unresolved disagreement, which supports perceived fairness. Imposing the rating damages trust and motivation, while changing it without evidence undermines the validity of the appraisal.
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