CMA Foundation · Fundamentals of Business Laws and Business Communication · Features of Effective Business Communication
In a job interview, which posture and gesture combination is most likely to be read as confident and attentive?
Sitting upright, leaning slightly forward, giving a firm handshake and keeping natural eye contact is read as confident and attentive. These cues show interest and self-assurance. Slouching, crossed arms, fidgeting or looking away usually suggest nervousness, defensiveness or boredom to the interviewer.
- ASitting upright, leaning slightly forward, with a firm handshake and natural eye contactCorrect
- BSlouching with arms tightly crossed and looking at the floor
- CTapping the table repeatedly while looking around the room
- DLeaning far back with the head turned away from the interviewer
Explanation
An upright posture, a slight forward lean, a firm handshake and natural eye contact signal confidence and interest. Crossed arms, avoided gaze, fidgeting and turning away signal defensiveness, nervousness or boredom.
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