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CMA Foundation · Fundamentals of Business Economics and Management · Leadership and Motivation - Concepts and Theories

Meera, a senior accountant at a Chennai firm, has a secure job, a good salary and friendly colleagues. She now wants to be given challenging assignments that let her use her full potential and develop new skills, even though her title is already prestigious. Which need is mainly driving her, and what should a manager offer according to Maslow?

Meera is driven by the self-actualisation need, so the manager should offer challenging assignments and opportunities for growth. Her security, social and esteem needs are already satisfied, so more status or recognition would have little effect. Maslow places realising one's full potential at the top of the hierarchy.

  1. AEsteem need; offer a bigger designation and public recognition
  2. BSocial need; offer team outings and group activities
  3. CSelf-actualisation need; offer challenging work and growth opportunitiesCorrect
  4. DSafety need; offer a longer job contract

Explanation

Meera's safety, social and esteem (prestigious title) needs are already met. Her desire to use her full potential and grow marks the highest level, self-actualisation. Offering a bigger designation targets esteem, which is already satisfied for her, so it would not motivate her much.

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