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CMA Foundation · Fundamentals of Business Laws and Business Communication · Internet-based Business Communication

Meera, an executive at a Pune firm, receives an email that appears to come from her bank. It asks her to click a link and enter her net-banking password to avoid account suspension. This is best described as:

The situation is phishing. A fraudulent email poses as a trusted bank and tricks the recipient into disclosing a confidential password through a link. Spam is only unwanted bulk mail, whereas phishing specifically aims at stealing sensitive information by deception.

  1. ASpamming
  2. BPhishingCorrect
  3. CBlogging
  4. DVideo conferencing

Explanation

Phishing is a fraudulent attempt, usually by email, to trick a person into revealing confidential details by posing as a trusted entity. Spam is merely unsolicited bulk mail and does not necessarily seek credentials. Blogging and video conferencing are unrelated.

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