CSEET · Business Communication · Communication
Ravi, a manager, sends a detailed email to his team but never checks whether they understood it or gets any response. Which essential element of the communication process is missing?
Feedback is missing. Ravi has a sender, message and channel, but he does not get the receiver's response. Feedback confirms whether the message was understood and completes the two-way communication cycle, so without it he cannot know whether communication succeeded.
- ASender
- BMessage
- CChannel
- DFeedbackCorrect
Explanation
Ravi is the sender, the content is the message and email is the channel, all present. What is missing is feedback, the receiver's response that confirms understanding and completes the cycle.
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