CMA Foundation · Fundamentals of Business Laws and Business Communication · Do's and Don'ts of Communication through Social Media
Ravi, an accounts officer at a listed company, posts a photo of his desk on social media. In the background, a monitor clearly shows unpublished quarterly results. What is the main error?
The main error is inadvertent disclosure of confidential information. Unpublished quarterly results visible on the monitor are sensitive, and a photo makes them public even if unintended. Employees must check backgrounds of images before posting anything related to the workplace.
- APosting a photograph instead of text
- BUsing a personal account
- CInadvertently disclosing confidential company informationCorrect
- DPosting on a weekday
Explanation
Unpublished results are confidential and price-sensitive. Visible background content in a photo is still a disclosure. Using a personal account or a weekday is irrelevant; the harm lies in the leaked information.
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