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CMA Foundation · Fundamentals of Business Economics and Management · Communication, Co-ordination, Collaboration, Monitoring and Control

Which of the following distinguishes the co-ordination of activities from co-operation among employees?

Co-ordination is a deliberate managerial effort that orders and unifies activities, whereas co-operation is the voluntary willingness of individuals to help one another. Co-operation is only one input to co-ordination, because well-meaning people may still work out of sequence or at cross purposes without managerial direction.

  1. ACo-operation is a deliberate managerial function, whereas co-ordination is merely the voluntary goodwill of staff
  2. BCo-ordination is a deliberate managerial effort to order and unify activities, whereas co-operation is the willingness of individuals to help one another and is only one input to itCorrect
  3. CBoth are identical terms and can be used interchangeably in all situations
  4. DCo-ordination is needed only when co-operation is fully absent

Explanation

Co-operation is the voluntary willingness of people to assist each other, while co-ordination is the managerial effort that arranges and unifies activities. Co-operation alone, even when sincere, does not ensure the right timing, sequence and balance of work, so it supports but does not replace co-ordination. Option A reverses the two ideas.

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