ACCA Applied Knowledge · Business and Technology · Consequences of ineffectiveness at work
A team leader notices that two members have stopped sharing information with a colleague who often passes on incorrect data. Which team consequence of ineffectiveness does this best illustrate?
This illustrates a breakdown of communication and trust within the team. Because the colleague repeatedly passes on incorrect data, others stop sharing information with him, which harms collaboration and team performance.
- ASocial loafing by the whole team
- BBreakdown of communication and trust within the teamCorrect
- CImproved task specialisation
- DSuccessful conflict resolution by collaboration
Explanation
Withholding information because a colleague is unreliable shows damaged trust and communication. Social loafing concerns reduced individual effort in groups, which is not described. Nothing suggests specialisation or resolved conflict.
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