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CMA Foundation · Fundamentals of Business Laws and Business Communication · Intercultural and International Business Communication

Which practice helps a speaker confirm that a message has been understood correctly by an audience from a different cultural background?

Seeking feedback by asking listeners to restate key points is the reliable way to confirm understanding. Nods may only show politeness in some cultures, and repeating louder or avoiding questions does not verify comprehension, so active feedback closes the communication loop across cultures.

  1. ASeeking feedback by asking listeners to restate key pointsCorrect
  2. BRepeating the same sentence louder
  3. CAvoiding questions to prevent embarrassment
  4. DRelying only on the listeners' nods

Explanation

Asking listeners to paraphrase or give feedback verifies understanding. Nods may show politeness rather than agreement in some cultures, and louder repetition or avoiding questions does not test comprehension.

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