CSEET · Business Communication · Communication
A company secretary notices that a rumour about a merger is spreading among employees through casual conversations, with no official source. Which statement about this channel is most accurate?
The rumour travels through the grapevine, an informal channel that spreads information very fast but can distort or exaggerate it. It operates outside the official hierarchy, is mostly oral, and is not bound to the formal chain of command.
- AIt follows the scalar chain strictly and is always accurate
- BIt is an informal channel that is fast but may carry distorted informationCorrect
- CIt is a formal channel used only for upward communication
- DIt is a channel that exists only in written form
Explanation
The grapevine is an informal network outside official lines. It spreads quickly, often in a cluster pattern, but messages may be distorted. It does not follow the scalar chain and is mostly oral, so the other options are wrong.
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