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CMA Foundation · Fundamentals of Business Laws and Business Communication · Internet-based Business Communication

A company wants confidential emails between its Mumbai and Chennai offices to be unreadable if intercepted in transit. Which measure most directly achieves this?

Encrypting the messages is the measure that achieves this. Encryption converts readable content into coded form that can be decoded only with the correct key, so even if the email is intercepted in transit, the interceptor cannot understand it. Formatting or timing changes give no such protection.

  1. AEncrypting the messagesCorrect
  2. BIncreasing the font size of messages
  3. CAdding a longer subject line
  4. DSending messages only during office hours

Explanation

Encryption converts the message into coded text that only someone holding the proper key can read, so intercepted data is useless. The other measures do not affect readability by an interceptor.

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