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ACCA Applied Knowledge · Business and Technology · Communicating in business

A finance manager needs to send a brief internal note to all department heads confirming a change in the date of the monthly budget review meeting. Which form of business document is MOST appropriate?

A memo is the most appropriate document because it is a brief internal communication used to pass on simple information, such as a changed meeting date, to colleagues. A formal report or postal letter would be excessive and less suited to internal use.

  1. AA formal report with an executive summary
  2. BA memoCorrect
  3. CA business plan
  4. DA formal letter sent by post

Explanation

A memo is a short, internal document used to convey brief information or instructions within an organisation. A formal report is too detailed for a simple date change. A letter is normally used for external communication.

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