Skip to content

CSEET · Business Communication · Business Correspondence

A firm's letter has the lines 'Dear Mr Sharma' followed by 'Subject: Revised delivery schedule'. What is the function of the subject line in a business letter?

The subject line tells the reader the main matter of the letter at a glance. It appears after the salutation, in modern layouts, and summarises the topic briefly. It does not replace the salutation, name the typist or serve as a reference number.

  1. AIt replaces the salutation for formal letters
  2. BIt tells the reader the main matter of the letter at a glanceCorrect
  3. CIt identifies the typist who prepared the letter
  4. DIt states the reference number of the reader's reply

Explanation

A subject line briefly states the topic so the reader knows what the letter concerns before reading the body. It does not replace the salutation, which is still used. Typist initials and reference numbers are separate parts of the layout.

Did you get it right without looking?

One question tells you little. A timed set on Business Correspondence shows your real accuracy, how long you take and where you lose marks.

More Business Correspondence questions