CSEET · Business Communication · Business Correspondence
A letter begins with 'Dear Sir' and the writer wants to close it correctly according to standard business convention. Which complimentary close is appropriate?
The appropriate close is 'Yours faithfully'. When a letter opens with the impersonal 'Dear Sir' or 'Dear Madam', the formal close is 'Yours faithfully'. 'Yours sincerely' is kept for letters that use the recipient's name in the salutation.
- AYours faithfullyCorrect
- BYours sincerely
- CYours lovingly
- DBest of luck
Explanation
By convention 'Dear Sir/Madam' (the recipient is not addressed by name) is paired with 'Yours faithfully'. 'Yours sincerely' is used when the recipient is addressed by name, such as 'Dear Mr Rao'. The other two are too personal or informal for business.
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