CSEET · Business Communication · Business Correspondence
A letter begins with 'Dear Sir' and is addressed to an official whose name is unknown. Which complimentary close is the conventional match?
The conventional close is 'Yours faithfully'. When a letter opens with 'Dear Sir' or 'Dear Madam' and the recipient is not addressed by name, formal practice pairs it with 'Yours faithfully', whereas 'Yours sincerely' goes with a named salutation.
- AYours faithfullyCorrect
- BYours sincerely
- CYours lovingly
- DBest of luck
Explanation
Under the formal convention, the salutation 'Dear Sir/Madam' is paired with 'Yours faithfully'. 'Yours sincerely' is used when the recipient is addressed by name, such as 'Dear Mr Rao'. The other two options are informal or inappropriate for business letters.
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