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CMA Foundation · Fundamentals of Business Laws and Business Communication · Barriers to Business Communication

A Mumbai firm's sales head uses the phrase 'let us table this' meaning to discuss it immediately, while the team from another country understands it as postponing the matter. The confusion mainly arises from which barrier?

The confusion arises from differences in cultural interpretation of language. The same idiom carries opposite meanings in different cultural settings, so the receiver decodes the message differently from what the sender intended. Overload, connectivity or chart issues are not involved here.

  1. ADifferences in cultural interpretation of languageCorrect
  2. BInformation overload
  3. CPoor network connectivity
  4. DLack of a formal organisation chart

Explanation

The same expression carries different meanings in different cultural or linguistic contexts, causing misinterpretation. Overload, connectivity and organisation charts are unrelated to the meaning confusion described.

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