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CMA Foundation · Fundamentals of Business Laws and Business Communication · Barriers to Business Communication

A plant manager at a Pune manufacturing firm notices that workers often misread written safety circulars because of heavy technical jargon. Which step is most directly aimed at removing this semantic barrier?

Rewriting the circulars in simple, familiar words and checking that workers understand them removes the semantic barrier. The problem is unclear language, so clarity of wording is the remedy, whereas more hierarchy levels, more circulars or limited display would not improve understanding.

  1. ARewriting the circulars in simple, familiar words and checking understandingCorrect
  2. BSending the circulars through more levels of the hierarchy
  3. CIncreasing the number of circulars issued each week
  4. DDisplaying the circulars only on the notice board of the head office

Explanation

Semantic barriers arise from words that the receiver cannot interpret. Using simple, familiar language and confirming understanding addresses this directly. Adding hierarchical levels or more circulars would increase filtering or overload, not clarity.

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