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CMA Foundation · Fundamentals of Business Laws and Business Communication · Process of Communication

In the communication process, the person who originates a message and begins the exchange is called the:

The originator of a message is the sender. The sender conceives the idea, encodes it into words or symbols and transmits it. The receiver only gets and interprets the message, so it cannot be the person who begins the communication process.

  1. AReceiver
  2. BSenderCorrect
  3. CMedium
  4. DDecoder

Explanation

The sender, also called the communicator or encoder, is the source who conceives the idea and starts communication. The receiver is the person for whom the message is meant, so it is not the originator.

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