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CMA Foundation · Fundamentals of Business Laws and Business Communication · Process of Communication

Which of the following correctly lists the sequence of the basic elements in a simple communication process?

The correct sequence is sender, encoding, medium, decoding, receiver, feedback. The sender forms and encodes the idea, a channel carries it, the receiver decodes it, and feedback returns to the sender. Any order that places decoding before the medium or encoding after the sender's transmission is wrong.

  1. AReceiver, decoding, medium, encoding, sender, feedback
  2. BEncoding, sender, decoding, medium, receiver, feedback
  3. CSender, encoding, medium, decoding, receiver, feedbackCorrect
  4. DMedium, sender, receiver, encoding, decoding, feedback

Explanation

The sender conceives the idea and encodes it, it travels through a medium or channel, the receiver decodes it, and the receiver's response comes back as feedback. Other options reverse these steps.

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