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CMA Foundation · Fundamentals of Business Laws and Business Communication · Intercultural and International Business Communication

In the context of intercultural business communication, culture is best described as:

Culture is the shared set of values, beliefs, customs and behaviour patterns that members of a group learn from society. It guides how people think, act and communicate, which is why it matters in business dealings across countries.

  1. AThe shared values, beliefs, customs and behaviour patterns learned by members of a groupCorrect
  2. BThe inherited physical traits of a group of people
  3. CThe official laws enacted by a country's legislature
  4. DThe financial resources available to a business organisation

Explanation

Culture is a learned, shared set of values, beliefs, norms and behaviours that shape how people think and communicate. Physical traits are biological, not cultural. Laws are only one formal element of a society and do not define culture.

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