ACCA Applied Knowledge · Business and Technology · Communicating in business
Which of the following is a benefit of using instant messaging platforms for internal business communication?
Instant messaging lets colleagues exchange quick informal questions and answers in real time, speeding up routine communication. It does not replace formal contract records, eliminate security risks, or automatically raise morale, so those options are wrong.
- AQuick informal exchange of questions and answers between colleaguesCorrect
- BGuaranteed formal legal record of contracts
- CElimination of all security risks
- DAutomatic improvement of staff morale
Explanation
Instant messaging enables fast, informal, real-time exchanges. It is not a formal contract record, does not remove security risks, and does not automatically improve morale.
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