CMA Foundation · Fundamentals of Business Laws and Business Communication · Types of Business Communication
Which of the following is a limitation of written communication compared with oral communication?
Delayed feedback is a limitation of written communication. The receiver must read the message and then reply, so response takes time and doubts are not cleared immediately. Written messages can be stored, circulated widely and edited before sending, so those options are not limitations.
- AFeedback is usually delayedCorrect
- BIt cannot be stored
- CIt cannot be sent to many people
- DIt cannot be reviewed before sending
Explanation
Written messages need time to be read and answered, so feedback is delayed. They can be stored, sent to many recipients (for example by circular) and revised before sending, so the other options are wrong.
Did you get it right without looking?
One question tells you little. A timed set on Types of Business Communication shows your real accuracy, how long you take and where you lose marks.
More Types of Business Communication questions
- The sales head of Navkar Pharma directly messages an engineer in the production department, who is junior to a different manager, to clarify…
- Rumours about a possible plant relocation spread among employees of a Chennai company during lunch breaks, with no official announcement. Wh…
- A shop-floor supervisor at Bharat Auto sends a written report to her department head, who forwards it to the general manager. This flow of f…
- A company's HR manager sends a circular to all departments about revised office timings. This communication is best classified as:
- The study of how people use personal space and distance, such as standing close to a colleague or keeping a gap from a client, is known as:
- A customer care executive reads out the same sentence, 'We will look into your complaint', first in a warm, steady tone and then in a sharp,…