CMA Foundation · Fundamentals of Business Laws and Business Communication · Types of Business Communication
Which of the following is a recognised advantage of oral communication over written communication?
Immediate feedback with quick clarification is the key advantage of oral communication. The speaker sees or hears the listener's reaction and can correct misunderstandings on the spot. Permanent records, careful editing and handling lengthy data are advantages of written communication instead.
- AIt provides immediate feedback and allows quick clarificationCorrect
- BIt gives a permanent legal record by default
- CIt allows careful drafting and editing before delivery
- DIt suits lengthy statistical details best
Explanation
Oral communication allows instant two-way exchange, so doubts are clarified and feedback is received at once. The other options describe strengths of written communication: record keeping, editing and handling detailed data.
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