CMA Foundation · Fundamentals of Business Laws and Business Communication · Process of Communication
A factory supervisor shouts instructions to a worker while heavy machines are running nearby, and the worker misses half of the message. Which type of barrier is chiefly responsible?
The chief barrier is a physical barrier, also called noise. Loud machinery in the environment interferes with the channel and prevents the worker from hearing the message. The problem lies in transmission and reception, not in the meaning of the words used.
- APhysical barrier (noise)Correct
- BSemantic barrier
- CPsychological barrier
- DCultural barrier
Explanation
The machine noise interferes with the transmission of the message in the surroundings, so it is a physical or environmental barrier. A semantic barrier concerns the meaning of words, which is not the issue here, since the words were not misunderstood but not heard.
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