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CMA Foundation · Fundamentals of Business Laws and Business Communication · Intercultural and International Business Communication

An Indian firm schedules a video conference with partners in Japan and the United Kingdom. Which step most directly addresses a barrier unique to international communication?

Fixing a time convenient across all time zones and confirming it in writing addresses a barrier specific to international communication. Participants in India, Japan and the UK work at different hours, so written confirmation prevents missed meetings and confusion, unlike font size or simultaneous speaking.

  1. AFixing a time convenient across time zones and confirming it in writingCorrect
  2. BUsing a larger font in the slides
  3. CSending the agenda only at the meeting's start
  4. DHaving all participants speak at once to save time

Explanation

Time-zone differences are a distinct barrier in cross-border communication. Choosing a mutually workable time and confirming it in writing avoids missed or confused meetings. The other options do not solve this barrier and some worsen clarity.

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