Skip to content

CMA Foundation · Fundamentals of Business Laws and Business Communication · Barriers to Business Communication

In Kaveri Engineering, junior employees hesitate to share bad news with managers because the organisation's culture discourages questioning of superiors. This most clearly shows which type of barrier?

This is an organisational barrier arising from status and authority relationships. When the culture discourages questioning superiors, juniors withhold or dilute unpleasant information, so upward communication is blocked. It is not caused by noise, ambiguous language or equipment faults.

  1. AOrganisational barrier arising from status and authority relationshipsCorrect
  2. BPhysical barrier due to noise
  3. CSemantic barrier due to ambiguous words
  4. DTechnical barrier due to equipment failure

Explanation

A culture that stresses status differences makes subordinates withhold or soften upward information. This is an organisational barrier linked to authority relationships. Noise, ambiguous words and equipment failure are not involved.

Did you get it right without looking?

One question tells you little. A timed set on Barriers to Business Communication shows your real accuracy, how long you take and where you lose marks.

Practise Barriers to Business CommunicationFree diagnostic mock

More Barriers to Business Communication questions