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CMA Foundation · Fundamentals of Business Laws and Business Communication · Writing and Drafting for Business Audiences

Sharma Textiles Ltd wants to inform all 400 employees at its plants that the canteen timings will change from 1 July. Which format is most suitable?

A circular addressed to all employees is the most suitable format. A circular carries one uniform message to many readers at once, which fits a general announcement like new canteen timings. A press release is meant for the media, so it would be inappropriate for this internal matter.

  1. AA press release to newspapers
  2. BA circular addressed to all employeesCorrect
  3. CA sales letter to customers
  4. DA legal notice to each employee

Explanation

A circular is a single message meant for a large number of people, here all employees, and suits routine announcements such as timing changes. A press release targets the media and the public, so it is wrong for an internal matter. A sales letter and a legal notice do not fit a routine notice.

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