CMA Foundation · Fundamentals of Business Laws and Business Communication · Writing and Drafting for Business Audiences
Sharma Traders writes to Kaveri Textiles asking for prices, discount and delivery terms for 500 metres of cotton cloth. What type of business letter is this?
This is a letter of enquiry. The buyer seeks information on price, discount and delivery terms from a prospective supplier before ordering. It is not a complaint or adjustment letter, since no fault exists, nor a circular, since it is addressed to one specific supplier.
- ALetter of enquiryCorrect
- BLetter of complaint
- CLetter of adjustment
- DCircular letter
Explanation
A letter seeking information about price, discount and delivery terms from a supplier is a letter of enquiry. A complaint concerns dissatisfaction after supply, and an adjustment letter is a reply to a complaint. A circular is sent to many people with the same message.
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