CMA Foundation · Fundamentals of Business Laws and Business Communication · Process of Communication
Which of the following is a recognised way to overcome barriers to communication?
Seeking feedback is a recognised way to overcome barriers because it confirms that the receiver has understood the message as intended and allows correction. Jargon, many intermediaries and ignoring the receiver's background all increase misunderstanding instead of reducing it.
- ASeeking feedback to confirm the receiver has understoodCorrect
- BUsing technical jargon with all audiences
- CPassing every message through several intermediaries
- DIgnoring the receiver's background
Explanation
Feedback closes the loop and shows whether the message was understood as intended. The other options create or worsen barriers through jargon, filtering and ignoring the receiver's context.
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