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CMA Foundation · Fundamentals of Business Laws and Business Communication · Do's and Don'ts of Communication through Social Media

Which of the following is a recommended 'do' for a business professional using social media for work-related purposes?

A business professional should verify facts and sources before sharing or reposting work-related information. This protects credibility and avoids spreading misinformation, while the other practices breach client confidentiality, damage the brand through angry replies, or weaken account security by reusing passwords.

  1. AShare a client's name and project details to show off recent successes without asking permission
  2. BVerify facts and sources before sharing or reposting information related to the businessCorrect
  3. CRespond to critics immediately in an angry tone to defend the brand
  4. DUse the same password across all work and personal accounts for convenience

Explanation

Checking facts and sources before posting protects credibility and avoids spreading misinformation. Revealing client details without permission breaches confidentiality, angry replies harm the brand, and reusing passwords weakens account security.

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