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CMA Foundation · Fundamentals of Business Laws and Business Communication · Process of Communication

Which of the following is NOT an essential element of communication as a process involving people?

Profit earned by the sender is not an essential element of communication. Communication needs a sender, a receiver, a message and common understanding. Profit may result from effective business communication, but it is an outcome and does not form part of the communication process.

  1. AA sender and a receiver
  2. BA message
  3. CProfit earned by the senderCorrect
  4. DA common understanding of the message

Explanation

Communication requires at least a sender, a receiver, a message and shared understanding. Profit may be an outcome of good business communication but is not a component of communication itself.

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